Due to the need to protect both staff and Customers from the spread of COVID-19, the Bank advises its Valued Customers that with immediate effect, all branches and banking halls will be closed till further notice.
The Bank therefore advises valued customers that its essential banking services and transaction facilities will remain available online during the 21-day lockdown.
The following services will be available :
The Contact Centre will be available to attend to your queries and enquiries.
The Contact Centre is avaible on these platforms:
The situation will be reviewed on an on-going basis.
Our Valued Customers are therefore encouraged to use alternative banking channels to obviate the necessity to visit branches.
The health of our Customers, Staff and Communities is paramount. The Bank encourages all Zimbabweans to strictly adhere to measures as outlined by the Ministry of Health and Child Welfare, regarding precautions to combat COVID-19.
Any inconvenience caused is sincerely regretted